Junaedin Ryuah
01th Riot Street
Bogor 14143
3rd of Desember 2013
Customer Service
PT. Jaya Maju Mundur
Dear Mr/Mrs,
On 1st desember 2013, I bought a radio cassete from your outlet at Betamart near Depok University
Unfortunately, your product has not performed well because your product doesn't work normally. I am disappointed because when i press play button it won't play althougt i just bought your product for 2 days.
To resolve the problem, I would appreciate if u can exchange with a new one which better than i bought.
I look forward to your reply and a resolution to my problem and will wait until the end of this month before seeking help from a consumer protection agency or the Better Business Bureau. Please contact me at the above address or by phone at 085778000800
Sincerely,
Junaedin Ryuah
15th, of Desember 2013
Dear Mr. Junaedin Ryuah,
Thank you for critics and advice, we PT. Jaya Maju Mundur say sorry for this unpleasant damage from our product that you bought. there was a technical errors for our production. And for that we accept your advice to exchange your radio cassete immediately. for your attention and patient thank you
Sincerely,
Elya Raimawan
Customer Service
